Administration & Bookkeeping Support

WEBSITE PRIVACY POLICY

For
The White Admin Company Ltd.
Registered Office: Newham Quarry, Helston, Cornwall, TR13 0SA
Data Protection Contact: data@whiteadmin.com

1. Introduction

The White Admin Company Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains:

• What personal data we collect
• How we use it
• Who we share it with
• Your rights under UK GDPR
• How we protect your information

It applies to all visitors to our website: whiteadmin.com, and any forms, emails, or services accessed via the site.

2. Data We Collect

We may collect personal data you provide directly or that is collected automatically:

A. Data you provide:

• Name, email address, phone number
• Company / yacht details
• Contact form submissions
• Newsletter sign-ups or marketing consent

B. Data collected automatically:

• IP address
• Browser type and version
• Device information
• Pages visited and actions on the website

C. Cookies and tracking:

• We use cookies to improve website performance and user experience
• Google Analytics is used to understand website usage (anonymised)
• Cookie banners allow you to accept or decline tracking cookies

3. How We Use Your Data

We use personal data for purposes including:

• Responding to inquiries and contact requests
• Providing services to clients and partners
• Sending marketing emails (if consented)
• Improving website functionality and user experience
• Compliance with legal obligations

We will never sell your personal data to third parties.

4. Lawful Basis for Processing

We rely on UK GDPR lawful bases:

• Contract performance – to deliver services requested
• Consent – for marketing communications and cookies where required
• Legal obligation – to comply with UK law
• Legitimate interests – for website functionality, analytics, and security

5. Sharing Your Data

We only share your personal data:

• With service providers helping us deliver our services (e.g., IT providers, email platforms, analytics)
• Where required by law (e.g., HMRC, legal authorities)
• With client-approved parties when acting as a data processor

We ensure all third parties comply with UK GDPR.

6. International Transfers

Our website is hosted by SiteGround, which may store data outside the UK.

• We ensure transfers are secure and GDPR-compliant
• Data is protected by encryption and contractual safeguards

7. Retention of Website Data

• Contact form submissions: 2 years, unless a deletion request is made
• Marketing / newsletter data: until consent is withdrawn
• Analytics and cookies: anonymous or retained for up to 26 months (Google Analytics default)

All other personal data is retained in line with our Data Retention & Destruction Policy.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccuracies
• Request deletion (“right to be forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent for marketing
• Lodge a complaint with the ICO

Requests should be sent to:
📧 data@whiteadmin.com

We will respond within 1 month, or up to 3 months if the request is complex.

9. Cookies

Our website uses cookies to:

• Improve navigation and user experience
• Remember your preferences
• Analyse site performance

You can:

• Accept or decline cookies via the banner
• Change your browser settings to block cookies

Types of cookies used:

Type	Purpose
Strictly Necessary	Website functionality
Analytics (Google Analytics)	Track site usage (anonymous)
Marketing	Only with consent (e.g., newsletters)

10. Security

We use appropriate technical and organisational measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure servers and cloud storage
• Password-protected access to data
• Limited access based on role
• Staff training on data protection

11. Children’s Data

Our website is not intended for children under 16.
We do not knowingly collect data from children.

12. Changes to this Policy

We may update this Privacy Policy:

• To comply with changes in law
• To improve our services
• To reflect website changes

Updates will be published on the website with the date of revision.

13. Contact Us

If you have questions about this Privacy Policy or your data:

The White Admin Company Ltd
Data Protection Contact: data@whiteadmin.com
Registered Office: Newham Quarry, Helston, Cornwall, TR13 0SA

You may also contact the ICO at: https://ico.org.uk